Business Process Transformation Blogs

Latest Blogs

Retreat No. 1 (of Many): A First-Timer's Vegas Story

Alvin Sawyer shares his first-time experience at Improving’s 20th retreat, from arriving with questions to discovering the connections, fun and experiences that made it memorable.

What Is an Enterprise AI Operating Model and How Do You Build One

An enterprise AI operating model assigns who decides at every delivery stage and what happens when AI is wrong. Learn how to build one that holds up.

Cloud

Why Kubernetes GPU Scheduling Keeps Breaking Your Golden Path

DRA, MIG, and gang scheduling are rewriting Kubernetes GPU scheduling in real time. See which architectural decisions your golden path is quietly hiding.

Data

Best Business Intelligence and Advanced Analytics Companies: Buyer's Guide & Comparison

This blog compares leading business intelligence and advanced analytics companies to help enterprise buyers choose the right implementation partner.

Building a Prompt Evaluation Habit Your Team Can Trust

A 100% acceptance rate on AI output should worry you. Prompt evaluation tells you if a result is reliable or just lucky, before your team finds out.

Tech Insights

How to Build an AI Center of Excellence: Structure, Roles, and What to Avoid

A guide to building an AI Center of Excellence, covering which AI practices need central control, which need a shared default, and which stay with each team.

Cloud

Platform Engineering for Service-Based Organizations

Platform engineering for service companies looks nothing like the IDP model built for product teams. Here's the capability layer approach that actually fits.

Cloud

Who Should Modernize Your Legacy Systems? A Field Guide to Cloud Replatforming Partners

Legacy systems rarely fail quietly. This guide breaks down how to vet a cloud replatforming partner before handing over a mission-critical system.

What OpenAI's Numbers Reveal About AI Monitoring Budgets

AI governance isn't free, even for the labs that build the models. Learn how to price AI monitoring and oversight into your budget.

Evaluating RAG Systems with DeepEval Metrics

Learn how to evaluate RAG systems using DeepEval with three core metrics. See a baseline vs. candidate prompt comparison with real evaluation results.

Tech Insights

AI Change Management: Why AI Transformations Fail on People, Not Technology

Most AI change management advice blames people, not tech. The real failure is sequence: skipping the trust-building step before deploying the tool.

How to Approach LLM Evaluation for AI-Native Applications

Your CI/CD pipeline can't catch AI failures. Learn what LLM evaluation actually requires, from quality metrics to LLM-as-a-judge and RAG retrieval checks.