How We’ve Been Transforming Healthcare With AI Accelerators on Google Cloud
At Improving, we’ve been helping healthcare agencies across Canada transform their approach to modernizing healthcare applications through AI-powered accelerators on Google Cloud. In collaboration with Google Cloud, our team developed an AI-powered patient records system for a major provincial health authority in Canada. This innovative solution was designed to address the inefficiencies of legacy systems that hindered clinicians from accessing critical patient information in a timely manner.
The Challenge: Outdated Systems, Delayed Care
The client's existing system used by the health authority was no longer fit for purpose. Clinicians faced frequent and significant delays in retrieving relevant patient records, which not only disrupted workflows but also compromised the quality and timeliness of care. The system’s limitations also contributed to increased operational costs and resource inefficiencies.
Our Solution: AI-Powered Patient Records System

To address these challenges, our team implemented a modern, AI-driven patient record system built on Google Cloud’s Healthcare API and Vertex AI Search for Healthcare. The solution retained the familiar user interface of the legacy system to ease and streamline adoption, while introducing powerful new capabilities such as semantic search and automated record summarization. These features enabled clinicians to quickly locate and interpret patient data, significantly reducing the time spent navigating complex records.
The key benefits of our AI-Powered Patient Record System were improved efficiency, insight, and scalability over the previous legacy patient record system.
The impact of this transformation had been substantial. These included:
Enhanced Efficiency: Clinicians now access relevant records faster, improving care delivery.
Cost Savings: Streamlined operations have reduced the overhead associated with data retrieval.
Improved Decision-Making: Summarized patient information supports more informed clinical judgments.
User-Centric Design: A familiar interface with enhanced features ensures ease of use
Scalability: The cloud-native architecture supports future growth and evolving healthcare demands
Strategic Partnerships and Innovation With Google Cloud
This initiative was made possible through a close partnership between Improving, Google Cloud, and the healthcare agency. Google Cloud’s customer engineering and product teams provided critical support, particularly in navigating the complexities of pre-release technologies. Our agile, user-focused approach, coupled with our experience in developing transformative AI-powered solutions on Google Cloud while emphasizing iterative testing and feedback, ensured that the final solution met the real-world needs of healthcare professionals.
A Blueprint for the Future of Healthcare AI
This project exemplifies how AI, when thoughtfully implemented, can address longstanding challenges in healthcare. By combining domain expertise, cutting-edge technology, and strategic collaboration, Improving has delivered a solution that not only meets today’s needs but also lays the groundwork for future innovation in patient care.