The Customer
Cariloop
Overview
Cariloop, a healthcare company based in Dallas, Texas, provides services and guidance to individuals in need of healthcare information and support. They approached Improving to build their entire web and mobile application as they lacked in-house development resources. Over the course of 8 years, Improving has been instrumental in helping Cariloop grow from a startup with no revenue to a thriving company with an annual revenue of $3-5 million. By leveraging technologies such as Angular, Node.js, LoopBack, and MongoDB, Improving developed a robust and user-friendly web application that connects individuals with the information and resources they need for their healthcare journey. The partnership between Cariloop and Improving has been characterized by trust, collaboration, and a shared commitment to delivering high-quality solutions.
The Business Challenge
Cariloop faced the challenge of providing comprehensive healthcare services to individuals while lacking the necessary development expertise to build their web and mobile application. They needed a reliable partner who could not only develop the application but also understand their unique business requirements and help them navigate the evolving healthcare landscape. Cariloop's previous app, focused on elderly care, did not align with their new business model, which aimed to address a broader range of healthcare needs.
Our Solution
Improving took on the responsibility of building Cariloop's entire product, including the backend services, APIs, and front-end applications. They developed both web and mobile applications using Angular for the browser-based front-end and Flutter for the hybrid mobile apps. The backend was built using Node.js with LoopBack, and MongoDB served as the database. This comprehensive solution allowed Cariloop to provide a seamless user experience across multiple platforms and devices.
The Business Benefits
Significant Revenue Growth: The impact of the web application on Cariloop's revenue has been tremendous, accounting for nearly 100% of their income. Over the years, Cariloop has from a startup with no revenue to generating an estimated $3-5 million in annual revenue.
Increased User Base: The number of users utilizing Cariloop's services has grown substantially, leading to a higher demand for their coaching services. The growth in user base has necessitated the hiring of additional coaches to support the increasing number of users.
Improved Efficiency: The web application has streamlined Cariloop's operations, allowing them to efficiently gather information, provide guidance, and analyze user needs through their internal applications. The use of analytics has provided valuable insights for enhancing their services.
Partnership Expansion: Cariloop has successfully established partnerships with larger companies and insurance providers, positioning themselves as a comprehensive healthcare solution. These partnerships have further contributed to their revenue growth and market presence.
Technologies and Methodologies Used
Front-end: Angular
Back-end: Node.js with LoopBack
Database: MongoDB
Mobile Apps: Flutter (iOS and Android)
Partnerships
Cariloop has strategically formed partnerships with various companies and insurance providers to expand their reach and offer a comprehensive healthcare solution. These partnerships helped Cariloop position themselves as a trusted provider in the industry.
Lessons Learned
Throughout the engagement with Cariloop, Improving has learned valuable lessons that can be applied to future projects. One key lesson is the importance of focusing on core features that truly matter to the client's business objectives. By prioritizing essential functionalities, the development team can deliver a more impactful and efficient solution. Additionally, the trust and partnership between Cariloop and Improving have been crucial in the success of the project. Cariloop's willingness to give junior developers the opportunity to grow within the project has fostered a strong and collaborative team dynamic.
In conclusion, the collaboration between Cariloop and Improving has resulted in significant business growth, improved efficiency, and the establishment of valuable partnerships. Through the development of a comprehensive web and mobile application, Improving has empowered Cariloop to provide essential healthcare services to individuals in need. The success of this project showcases Improving's expertise in software development and their ability to drive positive outcomes for their clients.
