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MANAGED SERVICES

Cloud Solution Provider (CSP) Services

Empowering organizations through trusted partnerships, technical excellence, and a security-first mindset.
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OVERVIEW

What Is Improving CSP?

Improving CSP is more than a licensing program—it’s a services-focused partnership designed to help you maximize the value of Microsoft cloud technologies. We combine strategic licensing guidance, proactive reviews, and direct access to cloud architects so you’re never alone in navigating SKUs, entitlements, and security settings.

  • Licensing StrategyRight-size your cloud subscriptions so they match how your people actually work.

  • Subscription ManagementSimplify day-to-day changes while keeping usage, access, and spend under control.

  • Security & GovernanceAlign licenses and configuration with cloud security and compliance best practices.

SERVICES

CSP Services That Work Like a Partnership

Our CSP Services are organized around three core pillars so you get more than a reseller—you get a cloud partner. From selecting the right mix of cloud licenses to managing subscriptions and tightening security, each pillar is designed to help you reduce waste, stay compliant, and get more value from your overall cloud investment.

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Licensing Strategy

We help you choose licensing models that fit your workforce, workloads, and budget—not just today, but as you grow.

  • License and SKU assessment

  • Scenario-based recommendations

  • Hybrid and remote planning

  • Cost and value analysis

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Subscription Management

Once your licenses are in place, we manage day-to-day changes and help you stay in control of usage and spend.

  • Adds, moves, and changes

  • Usage and adoption insights

  • Spend monitoring and cleanup

  • Direct access to our CSP team

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Security Configuration

Licensing touches security. We help you turn on the right protections and keep them aligned with Microsoft best practices.

  • Baseline security configuration

  • Conditional access and MFA

  • Periodic security posture reviews

  • Alignment with Defender and Sentinel

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Ready to Get More From Your Microsoft Licensing?

If you’re unsure whether you’re over-licensed, under-protected, or overspending, we can help assess your cloud environment and define a better CSP approach.

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ENGAGEMENT

How We Work With CSP Customers

Our CSP engagement is designed to be simple and transparent. You get clear billing, a named point of contact, and regular touchpoints to review usage, costs, and security settings.

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We start by taking inventory of your current cloud licenses and subscriptions, how they’re used, and what your teams actually need. From there, we align licensing with your business goals, security requirements, and budget.

  • Review existing tenants, subscriptions, and spend

  • Map licenses to roles and usage patterns

  • Identify quick wins and consolidation opportunities

Once we understand your environment, we design a CSP model that fits—then handle the transition with minimal disruption. You keep the same tools and data, but gain a clearer, more manageable licensing structure under Improving CSP.

  • Move subscriptions under Improving CSP

  • Right-size entitlements by user and workload

  • Validate access, billing, and governance settings

After go-live, we take care of day-to-day licensing operations so your team doesn’t have to live in the admin portals. You get a named contact for questions, plus help with adds, moves, changes, and troubleshooting.

  • Handle user adds, removals, and changes

  • Answer licensing and entitlement questions

  • Help resolve subscription or access issues

On a regular cadence, we review usage, costs, and security posture with you and recommend adjustments. This keeps your cloud environment aligned to how your organization actually operates—not how it looked a year ago.

  • Periodic cost and usage reviews

  • Recommendations to reduce waste and gaps

  • Updates based on new SKUs and features

As your organization changes, we revisit your CSP model to support new projects, regions, platforms, and security requirements. We also help you take advantage of new cloud capabilities—not just new subscription options.

  • Adjust licensing for new teams and locations

  • Support new workloads across your cloud platforms

  • Connect CSP with broader cloud, security, and data initiatives

WHO BENEFITS

Who CSP Services Are Designed For

Improving CSP is a great fit for organizations that rely heavily on cloud services but don’t have the time or appetite to become licensing experts. If you want clearer costs, stronger security, and someone you can call with questions, this model was built for you.

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Growing Cloud Tenants

Your user base is changing quickly, and keeping cloud and SaaS licenses aligned to roles and needs is becoming a full-time job.

  • Frequent hires and exits

  • Mix of worker and license types

  • Need cleaner license mapping

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Cloud-First Teams

You run key workloads in the cloud and need better visibility into consumption, cost, and entitlements across platforms.

  • Production apps in the cloud

  • Need predictable cloud spend

  • Want architecture and cost guidance

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No Licensing Specialists

Your IT staff does everything, from support to projects, and licensing is just one more thing on the list.

  • Generalist IT resources

  • Limited time for SKUs

  • Need trusted CSP partner

WHY IMPROVING

Why Choose Improving for CSP

With Improving, CSP isn’t just a billing relationship. You get access to experienced cloud and security specialists, clear guidance on your licensing options, and a partner who understands how subscriptions connect to your broader IT and business strategy.

  • Architect-Level Support Team – Dedicated CSP experts who understand your environment and resolve issues quickly.

  • Quarterly Cloud Security Assessments – Regular Microsoft cloud security reviews to track and improve your posture.

  • Exclusive CSP Client Learning Events – Invitations to CSP-only briefings, workshops, and learning sessions.

  • Annual Cloud Enablement Strategy Review* – Yearly review of your cloud enablement strategy and roadmap.*

*Requires completion of the Improving Cloud Enablement Strategy workshop.

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CONTACT US

Talk to a Licensing Specialist

When you fill out the form, you’re not going into a generic sales queue. You’ll connect with an Improving cloud licensing specialist who can help you review your current subscriptions, identify savings and security gaps, and determine whether our CSP model is the right fit for your organization.

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