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Echo for Healthcare

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Kickstart Your Agentic AI Journey in Healthcare with Improving & Google Cloud

Improving delivers enterprise-grade services and solution accelerators on Google Cloud Platform (GCP), enabling organizations to grow, innovate, and modernize at scale. Technology leaders across healthcare organizations, departments, and agencies are looking at accelerating digital transformation with modern cloud infrastructure and Agentic AI-enabled accelerators to transform healthcare delivery, streamline operations, reduce modernization costs, and improve patient outcomes.

Our certified Google Cloud experts have been helping leading healthcare organizations accelerate their digital transformation in healthcare through expertise in AI, application development and data modernization to help them achieve their strategic and operational goals. We ensure that every cloud investment is secure, scalable, and built for long-term impact. We are a trusted Google Cloud partner that was recognized as a Public Sector Partner of The Year in 2023.

WHAT IS ECHO?

From Scattered Records to Smart Decisions

Healthcare leaders today face a growing challenge: how to unify fragmented clinical and operational knowledge across departments, systems, and teams. Siloed data, outdated documentation, and slow access to critical insights can delay care, hinder collaboration, and increase risk.

Echo is Improving’s AI-powered knowledge management accelerator built on Google Cloud. It transforms how healthcare organizations access, share, and act on institutional knowledge—securely and at scale.

Echo is an Agentic AI solution accelerator that uses natural language search and conversational AI to unify and surface knowledge across your health system. Whether it’s clinical protocols, operational workflows, or research insights, Echo makes it all:

Searchable - Ask questions in plain language and get instant, relavant answers.
Shareable - Break down silos between clinitcal, IT, and administrative teams.
Actionable - Empower faster, smarter decisions across your organization.
Secure & Scalable - Built with Google Cloud and Gemini LLMs, Echo is secure, scalable, and designed for regulated healthcare environments.

AI-Powered Knowledge Management in Healthcare

In developing Echo, Improving has leveraged multiple cutting-edge techniques and technologies including various Large Language Models (LLMs), factual grounding, retrieval-augmented generation (RAG), and prompt stacking to accomplish the results. Echo leverages the latest LLMs and technologies on Google Cloud that integrates seamlessly with your existing healthcare systems.

Why Echo?

The approach that Echo takes is not your typical Teams, SharePoint, or database. Echo amalgamates information from these sources and more to create an intelligent partner in your quest for improved discoverability, decision-making, and knowledge sharing. We were able to transform how knowledge is stored, accessed, and utilized at Improving, regardless of the document format. It even considers the users role and typical queries, providing precise and relevant information almost instantaneously through a chat interface that embeds the response document directly into the conversation, ensuring accurate and trustworthy answers with their backing information readily available.