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What Is Improving CSP?
Improving CSP is a security forward, services-focused partnership designed to help you maximize the value of Microsoft cloud technologies. We combine strategic licensing guidance, proactive security reviews, and direct access to cloud architects so you’re never alone in operating and maintaining your cloud environment.
We believe licensing should enable security - not limit it.
As a security focused Microsoft CSP, we align licenses, configurations, and best practices to reduce risk, improve visibility, and support a Zero Trust approach from day one.
Trusted Partner Relationship – Our approach is designed to act as an extension of your team, delivering expert, industry-driven guidance that empowers your organization to make informed decisions and strengthen your cloud environment.
Strategic Product Advisors – We collaborate with our clients to guide product decisions and overall strategy, ensuring selection of the most suitable software tools for their needs.
Diverse Expertise – Our clients benefit from our broad practice areas spanning across all Improving.
CSP Services That Work Like a Partnership
Our CSP Services are organized around three core pillars, so you get more than a reseller—you get a cloud partner. From selecting the right mix of cloud licenses to managing subscriptions and tightening security, each pillar is designed to help you reduce waste, stay compliant, and get more value from your overall cloud investment.
Single-Tier Support Model
We do not operate with multiple support tiers. When our clients need help, they reach senior and architect level consultants that are designing and implementing our solutions every day.
Vast experience across multiple practice areas
Senior and Architect level support
Faster issue resolution time
Security-First Mindset
Our security-first mindset is woven into every client engagement, guiding not only our recommendations but also the decisive actions we take to activate solutions that align with industry best practices. We proactively assess risks and identify safeguards to protect your assets, helping you stay ahead of evolving threats.
Quarterly cloud security assessments and reviews
Security and compliance framework alignment
Reduced risks due to cloud exposure
Value-Driven Engagement
We continue to work with you in your environment as a long‑term partner—proactively guiding decisions, helping you adapt to change, and ensuring you always get real value.
Regular planning and review discussions with expert technical advisors
Usage and adoption insights that drive smarter decisions
Spend monitoring and ongoing optimization
How We Work With CSP Clients
Our CSP engagement is designed to be simple and transparent. You get clear billing, a named point of contact, and regular touchpoints to review usage, costs, and security settings.
1. Assess & Align
We strive to understand and not make assumptions about your environment. We take the time to learn about how your business operates and identify how cloud solutions can help make you successful.
Review existing environments, licensing and usage patterns
Identify opportunities to simplify, consolidate and improve
Map services to roles, workloads and usage requirements
2. Educate & Grow
We provide opportunities for you to learn from our team's expertise, whether you're improving existing skills or exploring a new subject. A thorough comprehension of available cloud tools and services enables more informed decision-making across all dimensions of cloud service management.
Provide regular technical learning web series on topics that matter most
Enable access to industry experts on all aspects of cloud services
Keep current on evolving trends and new technologies
3. Enable & Support
We ensure operational success of your cloud environment by providing a support team with our senior and architect-level project consultants that design and implement cloud solutions every day. This enables your teams to remain productive and operational in the cloud all the time.
Ensure your cloud environment remains operational and effective
Provide direct access to senior and architect-level consultants for support
Enable confident decision‑making with clear, actionable recommendations—not generic tiered responses.
4. Advise & Guide
We maintain a close relationship to ensure your cloud environment doesn’t drift out of sync with how your business operates. On a regular cadence, we review your security posture and use of cloud services and provide relevant recommendations on how to keep your cloud environment moving forward.
Conduct quarterly assessments and reviews
Enable monthly technology advisory meetings with subject matter experts
Track overall growth and progress of environment enhancements
5. Evolve & Optimize
We collaborate with you when changes, growth, or new requirements arise to find the right products and licenses to ensure your needs are met. There may not be just one path forward to every need, therefore we help identify the most efficient and effective ways to achieve your business goals.
Perform periodic cost and usage reviews to reduce waste and gaps
Provide licensing, entitlement, and promotional guidance
Optimize products to align with business needs, not license count
Who CSP Services Are Designed For
Improving CSP is a strong fit for organizations that rely on Microsoft cloud services and want more than basic license fulfillment. Our security focused CSP model is designed for businesses that see Microsoft 365 and Azure as foundational platforms, not just tools—and want those platforms configured securely, managed intentionally, and aligned with best practices as they evolve.
Security Conscious Organizations
You recognize that licensing decisions directly impact security outcomes and want expert guidance to reduce risk.
Focused on identity, device, data and app security
Looking to identify and close security gaps
Need security integrated, not bolted on
Compliance Aware Industries
You need to align your technology with industry and/or governmental regulations and requirements.
Live in a regulated or audit-driven industry
Operate with sensitive and confidential information
Undergo regular compliance reviews and assessments
Value True Partner Relationships
You see the value in building genuine partner relationships rather than being treated as just another transaction.
Looking for proactive guidance rather than only reactive support response
Plans several steps ahead
Understands value of shared success
Check out our Microsoft CSP Overview: https://www.improving.com/resources/microsoft-csp-program.pdf
Why Choose Improving for CSP
With Improving, CSP isn’t just a billing relationship. You get access to experienced cloud and security specialists, clear guidance on your licensing options, and a partner who understands how subscriptions connect to your broader IT and business strategy.
Architect-Level Support Team – Dedicated CSP experts who understand your environment and resolve issues quickly.
Quarterly Cloud Security Assessments – Regular Microsoft cloud security reviews to track and improve your posture.
Exclusive CSP Client Learning Events – Invitations to CSP-only briefings, workshops, and learning sessions.
Regular Review and Advisory Sessions – Monthly account and technology reviews ensure success and provide guidance on future initiatives and projects.
Talk to a Licensing Specialist
When you fill out the form, you’re not going into a generic sales queue. You’ll connect with an Improving cloud licensing specialist who can help you review your current subscriptions, identify savings and security gaps, and determine whether our CSP model is the right fit for your organization.
