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MANAGED SERVICES

Managed Security Services

Proactive protection, intelligent response, and continuous validation to keep your organization secure and resilient.
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OVERVIEW

Security That Goes Beyond Tools

Your risk doesn’t stop at firewalls and alerts—and neither do we. Our team helps you protect endpoints, applications, cloud workloads, and remote users through a set of integrated security services:

  • Cybersecurity Services – Threat monitoring, incident response, and security awareness.

  • Secure Connection – Managed zero-trust remote access to your critical systems.

  • Penetration Testing & Validation – Continuous testing to uncover and remediate vulnerabilities.

SERVICES

Our Managed Security Offerings

Our Managed Security portfolio brings together three complementary services to protect your organization end to end. From always-on cybersecurity operations to secure remote access and continuous penetration testing, you can mix and match the coverage you need today and expand as your risk profile evolves.

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Cybersecurity Services

Our cybersecurity solutions are built to defend your business from the inside out:

  • 24/7 threat monitoring and alerting across endpoints, networks, and cloud environments

  • Incident response and remediation to contain and resolve threats quickly

  • Root cause analysis to prevent recurrence and strengthen your security posture

  • Security awareness training and simulations to reduce human error and improve cyber hygiene

  • Secure Score and Exposure Score tracking to measure and improve your security posture over time

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Secure Connection

Improving’s Secure Connection offering provides a fully managed remote access solution that replaces legacy VPNs with a modern, cloud-native architecture:

  • Always-on encrypted tunnels for secure data transmission

  • Zero-trust access controls based on user identity and device posture

  • Global network coverage for optimized performance

  • Centralized management and analytics for visibility and control

  • No client installation required—connect securely from any browser

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Penetration Testing

Our penetration testing services help you uncover and address vulnerabilities before attackers do:

  • Automated and manual penetration testing across external, internal, and cloud environments

  • Vulnerability scanning and risk assessments aligned with CIS, SOC2, and CMMC benchmarks

  • Remediation planning and exposure tracking to close gaps and reduce risk

  • Executive reporting to communicate findings and progress to stakeholder

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Ready to Strengthen Your Security Posture?

Whether you're looking to modernize your remote access, harden your defenses, or validate your resilience, Improving is here to help.

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ENGAGEMENT

Protect, Detect, Respond, and Learn

We don’t just deploy tools—we run an ongoing security program. From proactive prevention through incident response and continuous improvement, our team helps you manage risk throughout the full lifecycle.

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We start by hardening your environment so you’re not relying on alerts alone. Our team reviews policies, configurations, and patch levels to reduce attack surface and close obvious gaps before they’re exploited.

  • Security baselines for endpoints, servers, and cloud

  • Patch management and vulnerability remediation

  • Policy and configuration hardening aligned to best practices

We provide 24/7 visibility into your endpoints, networks, and cloud workloads so you can detect threats before they become incidents. Integrated with tools like Microsoft Defender and Sentinel, our team triages alerts and escalates only what matters.

  • Real-time monitoring across devices and workloads

  • Alert triage, investigation, and escalation

  • Health dashboards to track exposure and trends

When an incident occurs, we move quickly to contain it, restore service, and understand what happened. Our structured RCA process identifies the root cause and contributing factors so fixes are durable—not band-aids.

  • Playbooks for common incident types

  • Containment, remediation, and recovery support

  • Root cause analysis and corrective action plans

You get clear, actionable reporting instead of noisy logs. We surface the metrics, incidents, and changes that matter, and map them to your governance or regulatory requirements where needed.

  • Regular security and incident reports

  • Evidence to support audits and compliance reviews

  • Executive-ready summaries for non-technical stakeholders

Security is as much about people and process as it is about tools. We provide ongoing guidance to your leadership and practical education to your staff so good security hygiene becomes part of how your organization operates.

  • Security awareness training and phishing simulations

  • Strategic advisory for roadmap and architecture decisions

  • Guidance on policies, standards, and best practices

WHO BENEFITS

Who Benefits from Managed Security Services?

Managed Security Services are a strong fit for organizations that rely on digital operations, support remote teams, or face increasing regulatory and risk pressures. If you need stronger protection but don’t have the time or capacity to build a full in-house security program, this model was designed for you.

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Remote & Hybrid Workforces

Your people connect from anywhere, on many devices, and you need to secure every session without slowing them down.

  • Distributed teams and offices

  • Always-on remote access

  • Need zero-trust controls

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Cloud-First Organizations

You’re moving more workloads to the cloud and need security that can keep up with rapid change and evolving attack surfaces.

  • Expanding apps and data

  • Moving fast to cloud

  • Need scalable protection

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Risk-Sensitive Industries

You handle sensitive data or operate under strict regulations and require disciplined, well-documented security operations.

  • Compliance and audit needs

  • Higher breach impact risk

  • Require formal governance

WHY IMPROVING

Why Organizations Trust Improving with Security

Improving combines security expertise, proven delivery methods, and a partnership mindset to help you manage risk without overwhelming your teams. We focus on clarity, consistency, and measurable outcomes so you always know how your defenses are evolving.

  • Microsoft security expertise – Deep experience with Defender, Sentinel, and Azure security.

  • Dedicated security specialists – Teams focused on monitoring, response, and hardening.

  • Proven playbooks – Standardized processes for incidents, changes, and improvements.

  • Integrated approach – Coverage across endpoints, identities, cloud, and remote access.

  • Connected services – Easy path into our Managed IT, CSP, data, and app practices when needed.

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CONTACT US

Talk to a Security Strategist

When you fill out the form, you’re not going into a generic sales queue. You’ll connect with an Improving security consultant who understands managed defense and can help you decide which mix of monitoring, response, and testing is right for your environment.

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